How to create an account

How does account creation work on AltiusOne?

AltiusOne is a professional business management platform. Account creation follows a controlled process to ensure the security of your data.

1. Subscribing to a plan

The company manager (director, manager, accountant) first creates an account on altiusone.ch and subscribes to a Cloud plan. A dedicated instance is then automatically provisioned with its own subdomain (e.g.: your-company.altiusone.ch).

2. User creation by the administrator

Once the instance is active, the company administrator creates user accounts directly from the web interface of their instance. Each user is assigned a role:

• Administrator — Full access, user management and configuration
• Manager — Mandate management, team supervision
• Accountant — Access to accounting, invoicing, payroll, VAT modules
• Assistant — Limited access to assigned modules
• Client — Read-only access to their own data

3. Logging in from the mobile or desktop app

Users created by the administrator can then log in from:

• Web browser — by accessing the instance subdomain
• Mobile app (iOS/Android) — by entering the instance domain then credentials
• Desktop app (Windows/macOS/Linux) — in the same way

Important

The mobile and desktop apps do not allow account creation. Only the company administrator can create user accounts from the web interface.

If you are a service provider or client wishing to access AltiusOne, contact the company administrator who invited you.

Need help?

Contact our support team at [email protected] or visit our support page.